Contact Us

 


International and Domestic Queries


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Click here > https://www.facebook.com/costpricesupplements/

For all international shipping related inquires, please send us a message on our Facebook and we will respond promptly to your questions. “Click here” to be directed to our Facebook Page.


Locations (QLD)


Morningside Store (inside House of Supplements)


Address: Shop 5, 611 Wynnum rd

Suburb: Morningside

Phone: 1300 300 944

Monday – Friday 9am – 6pm | Saturday 8:30am – 5pm | Sunday 10am till 5pm

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North Lakes Store (Opening August 1st 2017) 


Address: Shop 6, 1642 Anzac Avenue

Suburb: North Lakes

Monday – Friday 9:30am – 6:30pm | Saturday 8:30am – 4pm | Sunday 10am till 4pm

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About


Cost Price Supplements  is an online store dedicated to providing special/popular items in the industry at affordable prices to the consumer. We bring in a new product each and every week voted by the industry and supply it to you. So tell us what you want for bulk value and we’ll make it happen!

 


Shipping Policy


It is the mission of Cost Price Supplements Online Team to have orders packed and sent within only a few hours on the same business day when you order and delivered anywhere in Australia and International Orders extremely fast. Currently we have one of the fastest delivery methods in Australia using Australia Post as our main provider.

We ship within 24hrs of every order guaranteed, so very rarely is any order held overnight & if it is, it will get shipped first thing the following morning.

 

Refund Policy


All refund rights under both State and Commonwealth law apply.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The consumer is entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The consumer is entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.

If the consumer changes their mind

 


Delivery Times


Expected times (Auspost delays can be 1-2 business days):

SHIPPING & HANDLING COSTS

  1. Our usual shipping and handling fees are a flat rate of $9.83. Popular items like Cyborg Ultra-Leaan etc don’t incur any postage fees.
  2. You shall receive an initial confirmation email that your order has been received and is being packed (on the first available business day mon-fri).
  3. When goods are dispatched from our facility you shall receive an email confirming your delivery has been successfully shipped.
  4. We always endeavour to pack items in a way that minimizes damage during transport.

As a tip & for the fastest delivery, we strongly recommend noting a physical street address as opposed to a PO Box when ordering (PO Box deliveries often need to be dispatched via road freight due to Australia Posts freight limitations).


Privacy Policy


For information in relation to our privacy policy please visit the link below for a complete outline:

http://costpricesupplements.com.au/privacy-policy/