The purpose of this online retail business is to provide you with retail goods that is delivered across Australia.
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other agencies. You may opt out of further contact from us at any time.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your Personal Information
This online service is hosted in Australia in secure, government accredited facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
If you would like your information deleted from our systems, please contact us at firstname.lastname@example.org with the subject line [Data Deletion Request]. We will need to verify your profile and previous order details to ensure we can capture and delete the correct information.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
By submitting your personal information to us, you consent to us using your personal information to provide you information about our products which we consider may be of interest to you or engage in direct marketing activity. This includes but is not limited to promotional emails or SMS’s for sales you may be interested in. We also provide your order information to a Third Party Provider (CusRev) to reach out to you in regards to product reviews.
You are able to unsubscribe to any of these promotional material at any time through the unsubscribe links on the email or SMS.
Contact us about your privacy concerns.
Alternatively you can write to us at:
Shop 5 , 611 Wynnum Road, Morningside 4170