Shipping Policy – Cost Price Supplements
We understand how important your supplements are to you. Whether you have a surgery coming up or just need your supply of vitamins or proteins fast, let the Cost Price Supplements fulfilment team get your products to your doorstep in the shortest time. All orders finalised and paid before 1pm Eastern Australia Time on week days will be dispatched same day. We use Australia Post to deliver to ANYWHERE within Australia extremely fast, with full tracking available on all orders excluding sample packs.
- Free shipping applies for all sample packs to allow everyone a chance to try before you buy.
- Cost Price Supplements uses AusPost as the courier. We deliver to ANYWHERE within Australia.
- Same day dispatch for all orders finalised before 1PM between Monday – Friday.
- Flat rate shipping of $9.86 applies to all regular orders no matter how big or heavy your purchase is.
- Free shipping available for all orders with a checkout value of more than $150.
- We always endeavour to pack your items in a way that minimises damage during transport. Should you have a problem with damaged or missing orders, please contact us and we will happily arrange a replacement!
- For general delivery times, please use AusPost delivery estimate tool using 4170 as the starting postcode.
- Customers will receive an initial confirmation email upon successfully placing an order. If you have not received an email, please check to see if the order has been successfully placed. We will begin packaging on the first available business day (Monday – Friday).
- When goods are dispatched from our facility and received by the courier, customers will receive an email confirming parcel has been successfully shipped and is in transit.
- For the fastest delivery, we strongly recommend using a physical street address as opposed to PO Box addresses when ordering. PO Box deliveries often need to be dispatched via road freight due to Australia Posts freight limitations, and may take slightly longer to arrive.