Online & In-store |
Privacy Policy
Thank you for visiting COSTPRICESUPPLEMENTS.COM.AU, an online retail store managed by Unified Computing, located in Brisbane, Queensland. We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.
The term “Personal Information” in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit this online retail store.
Scope
The purpose of this online retail business is to provide you with retail goods that is delivered across Australia.
Personal information
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other agencies. You may opt out of further contact from us at any time.
How we collect and process Personal Information
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you about your order or customer queries. Personal identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone Number
- Address details
- Third-party information from Facebook if you choose to log in with that service
We may use your personal information for the following purposes:
- To provide you with your ordered products and other purchases from our website
- To contact you regarding your order or customer queries
- To provide you with news, special offers, and general information about other goods and services which we provide.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your Personal Information
This online service is hosted in Australia in secure, government accredited facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Data Deletion
If you would like your information deleted from our systems, please contact us at info@costpricesupplements.com.au with the subject line [Data Deletion Request]. We will need to verify your profile and previous order details to ensure we can capture and delete the correct information.
Website analytics
To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy- external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google- external site.
australia.gov.au also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.
Direct Marketing
By submitting your personal information to us, you consent to us using your personal information to provide you information about our products which we consider may be of interest to you or engage in direct marketing activity. This includes but is not limited to promotional emails or SMS’s for sales you may be interested in. We also provide your order information to a Third Party Provider (CusRev) to reach out to you in regards to product reviews.
You are able to unsubscribe to any of these promotional material at any time through the unsubscribe links on the email or SMS.
Our obligations
This online service is bound by the provisions of the Privacy Act 1988 (Cth)– external site, including the Australian Privacy Principles- external site.
Contact us
Contact us about your privacy concerns.
info@costpricesupplements.com.au
Alternatively you can write to us at:
Shop 5 , 611 Wynnum Road, Morningside 4170
Queensland, Australia.