CPS Rewards is our way of saying thank you to our amazing customers. You have put in the hard work and it’s time to enjoy the perks. Earn points every time you shop or for actions undertaken (like following us on Instagram!). These points can then be used to treat yourself to rewards and discounts on your next shop.

Joining CPS Rewards is easy and free! 💚 Simply create an account and start earning.

✅ Already have an account? You’ll now be earning points to redeem for amazing rewards! 🎁

Yes, you must be logged in to your account when making a purchase to ensure you earn points for your order! If you’re not logged in, your order won’t be counted towards your rewards 💡

Earning points is easy! Simply make eligible purchases while logged into your account 🛍️ or undertake eligible actions as specified in the ‘Ways to Earn‘ section.

You’ll earn 1 point for every $1 spent! (Based on your cart value, excluding shipping costs.)Enjoy collecting points and unlocking rewards! 🎁

Points earned are based on the total value of your order before shipping costs are calculated with exceptions of double points earned on specific products or stated otherwise.

Navigate to the Points & Rewards section on your account page, and you’ll find your available points listed under ‘My Points‘ 🏆

Accessing your account is easy! 💚 Click “Login” or “My Account” at the top of the page to navigate to your account pages🔑

We have made it easy to redeem points. Navigate to the Points and Rewards section on your account page, and under ‘My Rewards’ tab, depending on amount of points available, your rewards will show up ready to be redeemed. To use rewards, navigate to the ‘Coupons‘ tab and select ‘Add Rewards to Cart’. This will automatically add the coupon to your cart.

To use your rewards, head to the ‘Coupons’ tab in the Points & Rewards section on your account page and select ‘Add Reward to Cart’ This will automatically add the coupon to your cart! 🛒 You can also add it at the cart level as well! Click ‘Check Rewards’ next to the present icon, navigate to coupons tab and tap ‘Add reward to cart’  

Of Course! We have a wide range of rewards available to choose from – from full-sized products, our favourite accessories and even some exclusive goodies – all swapped out regularly. There are also dollars off vouchers to choose from as well. Simply navigate to the Points and Rewards section on your account page. Under ‘My Rewards’, you’ll see the rewards available based on your points balance, ready to be redeemed🎁.   

To add your Champion level Free Shipping coupon to cart, head to the ‘Coupons’ tab in the Points and Rewards section on your account page and select ‘Add Reward to Cart’. This will automatically add the coupon to your cart! 🛒 You can also add it at the cart level as well! Click ‘Check Rewards’ next to the present icon, navigate to coupons tab and tap ‘Add Reward to Cart’ 

Absolutely! 🤩 You can redeem and apply multiple rewards in a single order.

As your level is based on the number of points available, if points have been redeemed for a reward, your level will be based on the number of points available. This means you could move down a level depending on your available points balance after points are converted.  

Points are non-transferable, meaning they cannot be shared or moved between accounts⏪

There is no limit to the number of points you can earn! You can accumulate points indefinitely as you make eligible purchases. 

Points are added to your account once your order has been  shipped by our team 🚚. This usually happens quickly, but please allow up to 14 days. 

Changed your mind? If you decide not to continue with your order and request a refund, any points earned from that order will be removed🔄

If you used a reward on a refunded order, the reward will be automatically reinstated and available again in the ‘Coupons‘ tab within the Points and Rewards section of your account.

Please allow some time for the update to reflect. If you have any questions, feel free to contact our support team!

Yes, you can unsubscribe at any time. Simply click the ‘Unsubscribe’ link at the bottom of any Loyalty Program email to update your preferences. Alternatively, you can contact our support team for assistance.

The points earned for each order are based on the value of the products in your cart and do not include the cost of shipping 🛍️

Free Shipping rewards apply only to Standard Shipping within Australia. If you’re located outside of Australia, this reward will not be available for use. 🚚🎁 Good news! There are plenty of other rewards to enjoy such as Birthday gifts, free products, and value off your cart ❤️

No problem! 💚Simply reach out to one of our customer service team members for assistance via Facebook.com.au/costpricesupplements.

Yes, points expire 365 days after they are earned per order transaction or per actions taken 💚 But don’t worry! We’ll send you a reminder before they expire, so you have plenty of time to use them.

If your points expire, your level will be based on the number of remaining points. This means you could move down a level depending on your points balance🎟️ 

You can enter your birthday details upon registering for an account or in the Birthday Rewards section of the ‘Rewards’ page to unlock exclusive birthday perks! 🎉🎁